Uber Surcharge Scheme Earns LTFRB’s Ire

WHILE Uber riders get contented with the convenience they get, this transport network company is, once again, in the crosshairs of the government transport regulator over its failure to disclose its surcharge scheme.

Uber is slapping both drivers and passengers with additional amounts that vary from moment to moment and place to place. It is dependent on traffic situations in places where the vehicles will traverse against the high demand for passengers.

An obviously irked Chairman Martin Delgra III of the Land Transportation Franchising and Regulatory Board (LTFRB) said that Uber and other TNCs, like Grab, have obligation to inform their office of their fare structures noting that Uber’s failure to do so would affect its ongoing application for accreditation.

“According to them, determining the places where the destinations may be located kaya iba-iba yung mga amount ng surchages. Merong P60, P80, P100. Ang mabigat lang on the part of the board eh hindi sinabi sa board na mag-iimpose sila ng mga surchages na ito,” said Delgra.

Delgra however refused to categorically state if they intend to cancel or suspend Uber’s application for accreditation noting that they are yet to review their rules and see the exact provision which prohibits the imposition of surcharge.

“We want to clarify memorandum circular 2015-015 to determine if Uber committed any infractions with their surcharge scheme” he added.

The LTFRB previously lifted its one-month suspension against Uber after paying the P190-million penalty.

Uber was suspended after the LTFRB said the TNC violated the agency’s order to stop accepting new driver applications pending the determination of its accreditation.

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Thursday, 22 March 2018
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