You Don’t Get A Second Chance

Never forget that you only have one opportunity to make a first impression - with investors, with customers, with PR, and with marketing.” -Natalie Massenet

  

CENTRAL BUSINESS DISTRICT LIFESTYLE

You don’t get a second chance to make a first impression. That is why you choose a prestigious address that you want to be proud of. 

 

THE CORPORATE EYESORE

Will you be impressed if untidy scraps of old carpets and dirty pieces of carton from used cardboard boxes greet you as you enter a building? Here are some reactions.

1. Trapo at the entry - how ‘dugyot’!

2. What an uninviting way to greet visitors.

3. It certainly is a lousy way to start anyone’s day.

4. Great location - but low standards.

 The entrance is the ‘face’ of a building. My advice is to put tidy mats at the main door - because first impressions define the occupants’ image and branding.

 

THE BACK STORY

When asked about the clutter, the receptionist gave a series of alibis.

1. That’s not my fault. I didn’t do it. Don’t blame me.

2. The janitor is too lazy to mop the floor, especially when it rains.

3. No comment. I am not in a position to do something about it.

 

THE MISFIT NEIGHBOR

If you think that’s bad news, here’s another believe-it-or-not  anecdote. Imagine yourself taking an evening walk on a main road in the impressive Central Business District. Lo and behold! You get an unpleasant view into a residential building unit: double-deck beds with mosquito nets, plus an array of men’s underwear hanging on a clothesline.

• Why are residential units in a classy area being used as ‘boarding houses’ for construction workers?

I feel sorry for the neighbors across the street. They have to suffer the ugly scene.

 

BEWARE OF ‘CHISMIS’

Your choice of abode defines you.

• What will your clients say about you?

• Will your guests feel comfortable in the elevator beside smelly construction workers who live in the unit beside yours?

 

TIPS AND TECHNIQUES

If you plan to change address, make sure you do your homework BEFORE investing your hard-earned money.

1. Know the back story of the place.

2. Consider how the building is being run.

3. Is it a good investment if some dwellers are ‘out of place’?

4. Do the hallways smell like fried fish or bagoong?

 

First impressions are often lasting impressions - and you don’t get a second chance to make a first impression. Hay naku!

Vivien Mangalindan is available for Customer Service Training, Public Speaking & Confidence Coaching, and Events Hosting. * She is also a Broadcaster. Be entertained as you get informed every Monday at 3:00 p.m. Tune in to SHOW AND TELL RADIO on DWBL 1242 AM radio - with video LIVE streaming on Facebook and YouTube: Show And Tell Radio. * Read her column online in Facebook: Hay Naku Pinoy. * Do you want your products and services to be featured on her show? Text 0918-521-5400

 

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Saturday, 18 January 2020
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